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Significant Points
- Job opportunities will be good.
- Employers prefer medical transcriptionists who have completed a
postsecondary training program at a vocational school or community
college.
- Many medical transcriptionists telecommute from home-based offices
as employees or subcontractors for hospitals and transcription services
or as self-employed, independent contractors.
- About 4 out of 10 worked in hospitals and another 3 out of 10 worked
in offices of physicians.
Nature of the Work
Medical transcriptionists listen to dictated recordings made by
physicians and other health care professionals and transcribe them into
medical reports, correspondence, and other administrative material. They
generally listen to recordings on a headset, using a foot pedal to pause the
recording when necessary, and key the text into a personal computer or word
processor, editing as necessary for grammar and clarity. The documents they
produce include discharge summaries, history and physical examination
reports, operative reports, consultation reports, autopsy reports,
diagnostic imaging studies, progress notes, and referral letters. Medical
transcriptionists return transcribed documents to the physicians or other
health care professionals who dictated them for review and signature, or
correction. These documents eventually become part of patients’ permanent
files.
To understand and accurately transcribe dictated reports into a format
that is clear and comprehensible for the reader, medical transcriptionists
must understand medical terminology, anatomy and physiology, diagnostic
procedures, pharmacology, and treatment assessments. They also must be able
to translate medical jargon and abbreviations into their expanded forms. To
help identify terms appropriately, transcriptionists refer to standard
medical reference materials—both printed and electronic; some of these are
available over the Internet. Medical transcriptionists must comply with
specific standards that apply to the style of medical records, in addition
to the legal and ethical requirements involved with keeping patient
information confidential.
Experienced transcriptionists spot mistakes or inconsistencies in a
medical report and check to correct the information. Their ability to
understand and correctly transcribe patient assessments and treatments
reduces the chance of patients receiving ineffective or even harmful
treatments and ensures high-quality patient care.
Currently, most health care providers transmit dictation to medical
transcriptionists using either digital or analog dictating equipment. The
Internet has grown to be a popular mode for transmitting documentation. Many
transcriptionists receive dictation over the Internet and are able to
quickly return transcribed documents to clients for approval. Another
increasingly popular method utilizes speech recognition technology, which
electronically translates sound into text and creates drafts of reports.
Reports are then formatted; edited for mistakes in translation, punctuation,
or grammar; and checked for consistency and any possible medical errors.
Transcriptionists working in areas with standardized terminology, such as
radiology or pathology, are more likely to encounter speech recognition
technology. However, use of speech recognition technology will become more
widespread as the technology becomes more sophisticated.
Medical transcriptionists who work in physicians’ offices may have other
office duties, such as receiving patients, scheduling appointments,
answering the telephone, and handling incoming and outgoing mail. Medical
secretaries, discussed in the statement on secretaries and administrative
assistants elsewhere in the Handbook, also may transcribe as part of
their jobs. Court reporters, also discussed elsewhere in the Handbook,
have similar duties, but with a different focus. They take verbatim reports
of speeches, conversations, legal proceedings, meetings, and other events
when written accounts of spoken words are necessary for correspondence,
records, or legal proof.
Working Conditions
The majority of these workers are employed in comfortable settings, such
as hospitals, physicians’ offices, transcription service offices, clinics,
laboratories, medical libraries, government medical facilities, or their own
homes. Many medical transcriptionists telecommute from home-based offices as
employees or subcontractors for hospitals and transcription services or as
self-employed, independent contractors.
Work in this occupation presents hazards from sitting in the same
position for long periods. Workers can suffer wrist, back, neck, or eye
problems due to strain and risk repetitive motion injuries such as carpal
tunnel syndrome. The constant pressure to be accurate and productive also
can be stressful.
Many medical transcriptionists work a standard 40-hour week.
Self-employed medical transcriptionists are more likely to work irregular
hours—including part time, evenings, weekends, or on call at any time.
Employment
Medical transcriptionists held about 105,000 jobs in 2004. About 4 out of
10 worked in hospitals and another 3 out of 10 worked in offices of
physicians. Others worked for business support services; medical and
diagnostic laboratories; outpatient care centers; and offices of physical,
occupational and speech therapists, and audiologists.
Training, Other Qualifications, and Advancement
Scholarships
/ Tuition Help
Employers prefer to hire transcriptionists who have completed
postsecondary training in medical transcription, offered by many vocational
schools, community colleges, and distance-learning programs. Completion of a
2-year associate degree or 1-year certificate program—including coursework
in anatomy, medical terminology, legal issues relating to health care
documentation, and English grammar and punctuation—is highly recommended,
but not always required. Many of these programs include supervised
on-the-job experience. Some transcriptionists, especially those already
familiar with medical terminology from previous experience as a nurse or
medical secretary, become proficient through refresher courses and training.
The American Association for Medical Transcription (AAMT) awards the
voluntary designation Certified Medical Transcriptionist (CMT), to those who
earn a passing score on a certification examination. As in many other
fields, certification is recognized as a sign of competence. Because
medicine is constantly evolving, medical transcriptionists are encouraged to
update their skills regularly. Every 3 years, CMTs must earn continuing
education credits to be recertified.
In addition to understanding medical terminology, transcriptionists must
have good English grammar and punctuation skills, as well as proficiency
with personal computers and word processing software. Normal hearing acuity
and good listening skills also are necessary. Employers require applicants
to take pre-employment tests and usually prefer individuals with experience.
With experience, medical transcriptionists can advance to supervisory
positions, home-based work, editing, consulting, or teaching. With
additional education or training, some become medical records and health
information technicians, medical coders, or medical records and health
information administrators.
Job Outlook
Job opportunities will be good. Employment of medical transcriptionists
is projected to grow faster than average for all occupations through 2014.
Demand for medical transcription services will be spurred by a growing and
aging population. Older age groups receive proportionately greater numbers
of medical tests, treatments, and procedures that require documentation. A
high level of demand for transcription services also will be sustained by
the continued need for electronic documentation that can easily be shared
among providers, third-party payers, regulators, consumers, and health
information systems. Growing numbers of medical transcriptionists will be
needed to amend patients’ records, edit documents from speech recognition
systems, and identify discrepancies in medical reports.
Contracting out transcription work overseas and advancements in speech
recognition technology are not expected to significantly reduce the need for
well-trained medical transcriptionists. Outsourcing transcription work
abroad—to countries such as India, Pakistan, Philippines, and the
Caribbean—has grown more popular as transmitting confidential health
information over the Internet has become more secure; however, the demand
for overseas transcription services is expected only to supplement the
demand for well-trained domestic medical transcriptionists. In addition,
reports transcribed by overseas medical transcription services usually
require editing for accuracy by domestic medical transcriptionists before
they meet domestic quality standards. Speech-recognition technology allows
physicians and other health professionals to dictate medical reports to a
computer that immediately creates an electronic document. In spite of the
advances in this technology, the software has been slow to grasp and analyze
the human voice and the English language, and the medical vernacular with
all its diversity. As a result, there will continue to be a need for skilled
medical transcriptionists to identify and appropriately edit the inevitable
errors created by speech recognition systems, and to create a final
document.
Hospitals will continue to employ a large percentage of medical
transcriptionists, but job growth there will not be as fast as in other
industries. An increasing demand for standardized records should result in
rapid employment growth in physicians’ offices, especially in large group
practices.
Earnings
Medical transcriptionists had median hourly earnings of $13.64 in May
2004. The middle 50 percent earned between $11.50 and $16.32. The lowest 10
percent earned less than $9.67, and the highest 10 percent earned more than
$19.11. Median hourly earnings in the industries employing the largest
numbers of medical transcriptionists in May 2004 were:
| General medical and surgical hospitals |
$13.83 |
| Offices of physicians |
13.40 |
| Business support services |
13.40 |
Compensation methods for medical transcriptionists vary. Some are paid
based on the number of hours they work or on the number of lines they
transcribe. Others receive a base pay per hour with incentives for extra
production. Employees of transcription services and independent contractors
almost always receive production-based pay. Independent contractors earn
more than do transcriptionists who work for others, but independent
contractors have higher expenses than their corporate counterparts, receive
no benefits, and may face higher risk of termination than do employed
transcriptionists.
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RESOURCES (Partial Listing)
There are 22 total resources presented in the paperback version of
Health
Care Job Explosion! 4th edition by Dennis V. Damp for medical
transcriptionists, billing, claims, health information and medical office
positions.
Resources include Job Ads, Job Hotlines, Job Fairs, Placement services, Associations,
Books, Directories and Internet (Web) Sites. Your local library may have this book in
their reference section or you can purchase a copy for $19.95 plus shipping with all major
credit cards from our toll free service at 1-800-782-7424
(Orders Only).
American Association for Medical
Transcription (AAMT) - 100 Sycamore Avenue, Suite M, Modesto, CA
95354; 800/982-2182. Their Web site at
http://www.aamt.org has career
infor-mation, employment opportunities, networking, local associations and
approved education programs. You can post your résumé online and receive
e-mail job alerts.
Alliance of Claims Assistance
Professionals (ACAP) - 873 Brentwood Drive, West Chicago, IL 60185-3743.
(http://www.claims.org/,
askacap@charter.net).
American Health Information Management
Association (AHIMA) - 233 N. Michigan Ave., Suite 2150, Chicago, IL
60611-5800; 312/233-1100. (http://www.ahima.org
, info@ahima.org) AHIMA provides
brochures for those considering entering the health information management
(HIM) profession. Web site has information on careers (including a career
counselor), a job bank, financial aid, certification, schools, independent
study and state associations.
Health Professions Institute (HPI)
- PO Box 801, Modesto, CA 95355-0801; 209/551-2112. (http://www.hpisum.com/,
hpi@hpisum.com) Publishes many books, periodicals and conducts seminars for
the medical transcription community. HPI has a free Student Network and
information on medical transcription courses. Perspectives magazine
(an e-zine) is free to medical transcription professionals.
Resume Writing Service
- Professionally package your health care resume for entry level,
standard, and executive positions.
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Other Occupations
The following health technician occupations are featured in the all new
4th edition of
Health Care Job Explosion!. Your local library may have this book in their reference
section or you can purchase a copy for $19.95 plus $4.95 shipping with all major credit
cards from our toll free service at 1-800-782-7424 (Orders
Only). This book is also available at all major bookstores.
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Health Care
Job Explosion!
NEW 4th edition
320 page, $19.95 plus shipping
Operators available 24/7
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