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Significant Points
- Employment is expected to grow much
faster than average.
- Job prospects should be very good;
technicians with a strong background in medical coding will be in
particularly high demand.
- Entrants usually have an associate
degree; courses include anatomy, physiology, medical terminology,
statistics, and computer science.
- This is one of the few health
occupations in which there is little or no direct contact with patients.
Nature of the Work
Every time a patient receives health care, a record is maintained of the
observations, medical or surgical interventions, and treatment out-comes.
This record includes information that the patient provides concerning his or
her symptoms and medical history, the results of examinations, reports of
x-rays and laboratory tests, diagnoses, and treatment plans. Medical records
technicians and health information technicians organize and evaluate these records for
completeness and accuracy.
Technicians assemble patients’ health information. They make sure that
patients’ initial medical charts are complete, that all forms are completed
and properly identified and signed, and that all necessary information is in
the computer. They regularly communicate with physicians and other health
care professionals to clarify diagnoses or to obtain additional information.
Some medical records technicians and health information technicians specialize in
coding patients’ medical information for insurance purposes. Technicians who
specialize in coding are called health information coders, medical record
coders, coder/abstractors, or coding specialists. These technicians assign a
code to each diagnosis and procedure. They consult classification manuals
and also rely on their knowledge of disease processes. Technicians then use
computer software to assign the patient to one of several hundred
"diagnosis-related groups," or DRGs. The DRG determines the amount for which
the hospital will be reimbursed if the patient is covered by Medicare or
other insurance programs using the DRG system. In addition to the DRG
system, coders use other coding systems, such as those geared toward
ambulatory settings or long-term care.
Some medical records technicians also use computer programs to tabulate and analyze data
to improve patient care, control costs, provide documentation for use in
legal actions, respond to surveys, or use in research studies. For example,
cancer (or tumor) registrars maintain facility, regional, and national
databases of cancer patients. Registrars review patient records and
pathology reports, assign codes for the diagnosis and treatment of different
cancers and selected benign tumors. Registrars conduct annual follow-ups on
all patients in the registry to track their treatment, survival, and
recovery. Physicians and public health organizations then use this
information to calculate survivor rates and success rates of various types
of treatment, locate geographic areas with high incidences of certain
cancers, and identify potential participants for clinical drug trials.
Cancer registry data also is used by public health officials to target areas
for the allocation of resources to provide intervention and screening.
Medical records technicians' and health information technicians’ duties vary with the
size of the facility where they work. In large to medium-sized facilities,
technicians might specialize in one aspect of health information or might
supervise health information clerks and transcriptionists while a medical
records and health information administrator manages the department. In
small facilities, a credentialed medical records and health information
technician sometimes manages the department.
Working Conditions
Medical records technicians and health information
technicians usually work a 40-hour week. Some overtime may be required. In
hospitals—where health information departments often are open 24 hours a
day, 7 days a week—technicians may work day, evening, and night shifts.
Health information and medical records technicians work in pleasant and
comfortable offices. This is one of the few health occupations in which
there is little or no direct contact with patients. Because accuracy is
essential in their jobs, medical records technicians must pay close attention to detail.
Technicians who work at computer monitors for prolonged periods must guard
against eyestrain and muscle pain.
Employment
Health information
and medical records technicians held about 159,000 jobs in 2004. About 2 out of 5 jobs were in
hospitals. The rest were mostly in offices of physicians, nursing care
facilities, outpatient care centers, and home health care services.
Insurance firms that deal in health matters employ a small number of health
information technicians to tabulate and analyze health information. Public
health departments also hire technicians to supervise data collection from
health care institutions and to assist in research.
Training, Other Qualifications, and Advancement
Scholarships
/ Tuition Help
Health information and medical records technicians entering the field usually have an associate degree from a
community or junior college. In addition to general education, coursework
includes medical termin-ology, anatomy and physiology, legal aspects of
health information, coding and abstraction of data, statistics, database
management, quality improvement methods, and computer science. Applicants
can improve their chances of admission into a program by taking biology,
chemistry, health, and computer science courses in high school.
Hospitals sometimes advance promising health information clerks to jobs
as medical records and health information technicians, although this
practice may be less common in the future. Advancement usually re-quires 2
to 4 years of job experience and completion of a hospital’s in-house
training program.
Most employers prefer to hire Registered Health Information Technicians (RHIT),
who must pass a written examination offered by the American Health
Information Management Association (AHIMA). To take the examination, a
person must graduate from a 2-year associate degree program accredited by
the Commission on Accreditation for Health Informatics and Information
Management Education (CAHIIM). Technicians trained in non-CAHIIM-accredited
programs or trained on the job are not eligible to take the examination. In
2005, CAHIIM ac-credited 184 programs for health information technicians.
Experienced health
information and medical records technicians usually advance in one of two ways—by specializing
or managing. Many senior technicians specialize in coding, particularly
Medicare coding, or in cancer registry. Most coding and registry skills are
learned on the job. Some schools offer certificates in coding as part of the
associate degree program for health information technicians, although there
are no formal degree programs in coding. For cancer registry, there were 11
formal 2-year certificate programs in 2005 approved by the National Cancer
Registrars Association (NCRA). Some schools and employers offer intensive 1-
to 2-week training programs in either coding or cancer registry. Once
coders and registrars gain some on-the-job experience, many choose to become
certified. Certifications in coding are available either from AHIMA or from
the American Academy of Professional Coders. Certification in cancer
registry is available from the NCRA.
In large, medical records and health information departments, experienced
technicians may advance to section supervisor, overseeing the work of the
coding, correspondence, or discharge sections, for example. Senior
technicians with RHIT credentials may become director or assist-ant director
of a medical records and health information department in a small facility.
However, in larger institutions, the director usually is an administrator
with a bachelor’s degree in medical records and health information
administration.
Job Outlook
For job outlook review a copy of the
all new 4th edition of Health Care Job Explosion!.
Earnings
For earnings outlook review a copy of the
all new 4th edition of Health Care Job Explosion!.
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RESOURCES (Partial Listing)
There are 58 total resources presented in the paperback version of
Health
Care Job Explosion! 4th edition by Dennis V. Damp for home health care
and medical information technicians.
Resources include Job Ads, Job Hotlines, Job Fairs, Placement services, Associations,
Books, Directories and Internet (Web) Sites. Your local library may have this book in
their reference section or you can purchase a copy for $19.95 plus shipping with all major
credit cards from our toll free service at 1-800-782-7424
(Orders Only).
Alliance of Claims Assistance
Professionals (ACAP) - 873 Brentwood Drive, West Chicago, IL 60185-3743.
(http://www.claims.org/,
askacap@charter.net).
American Academy of Professional Coders
(AAPC) - 2480 South 3850 West, Suite B, Salt Lake City, Utah 84120;
800/626-CODE. (http://www.aapc.com/,
info@aapc.com) Certification and
extensive information for Coders, Office Managers, Claims Exam-iners,
Hospital Outpatient Coders, Experienced Reimbursement Spe-cialists and
Coding Educators. The web site job ad section lets you post your résumé and
receive job alerts by e-mail.
American Health Information Management
Association (AHIMA) - 233 N. Michigan Ave., Suite 2150, Chicago, IL
60611-5800; 312/233-1100. (http://www.ahima.org
, info@ahima.org) AHIMA provides
brochures for those considering entering the health information management
(HIM) profession. Web site has information on careers (including a career
counselor), a job bank, financial aid, certification, schools, independent
study and state associations.
Medical Records Institute - 425
Boylston Street, 4th Floor, Boston, Massachusetts 02116; 617/964-3923. This
organization’s web site (http://www.medrecinst.com, cust_service@medrecinst.com)
promotes electronic health records, mobile health, and related applications.
Resume Writing Service
- Professionally package your health care resume for entry level,
standard, and executive positions.
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Other Occupations
The following health technician occupations are featured in the all new
4th edition of
Health Care Job Explosion!. Your local library may have this book in their reference
section or you can purchase a copy for $19.95 plus $4.95 shipping with all major credit
cards from our toll free service at 1-800-782-7424 (Orders
Only). This book is also available at all major bookstores.
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Health Care
Job Explosion!
NEW 4th edition
320 page, $19.95 plus shipping
Operators available 24/7
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